NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Barbara Hodge

Global Editor & Principal Analyst SSON Research & Analytics

Conference Day Two: May 20th, 2026

3:20 PM LIVE BENCHMARKING MASTERCLASS WITH SSON RESEARCH & ANALYTICS

Ever wondered how your SSO/GBS performance stacks up against the best? In this interactive session, you’ll select the metrics that matter most to you, and we'll reveal live benchmarking results from three powerful datasets: Your peers, the Top 20 Most Admired SSOs, and the World's Best GBS finalists.

Hear from award-winning leaders who will unpack the results, share their own performance metrics, and reveal the tactics that propelled them to the top. This isn’t just a data dive - it's a behind-the-scenes look at what it takes to be the best and a sneak peek into the insights you can unlock with SSON R&A. Walk away with fresh data, winning strategies, and an edge in your SSO/GBS journey. Don’t miss this!

Check out the incredible speaker line-up to see who will be joining Barbara.

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