Bjorn Dumortier

Director Finance Operations Zalando

Results-driven and pragmatic Transformation, Service Delivery and Shared Services leader with 25 years of experience managing international diverse teams and developing solutions with a proven track record in simplification, automation and centralization programs.

Conference Day Two: May 21st, 2025

4:30 PM LIFT & SHIFT, TRANSITION, SCOPE & PROCESS STANDARDISATION: WHERE WOULD YOU LIKELY FAIL WHEN LAUNCHING SSCS?

There are so many things to consider when setting up an SSC/GBS organisation from scratch and many could go wrong, resulting in delays and increased cost. In this session, learn from experienced SSO leaders about their top tips and tricks to get SSO launch right:

·       How to decide which operating model is right for you

·       Understanding key drivers – what is the catalyst for business services?

·       Linking location strategy to your long-term goals

·       Process consolidation before vs after transit: Pros and cons

Check out the incredible speaker line-up to see who will be joining Bjorn.

Download The Latest Agenda

In Partnership With :

Shared Services

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