Carla Pinto

Global Service Excellence Lead Carrier

Pre-Conference Workshops, Focus Stages & Main Conference Day One: May 20th, 2025

8:00 AM Workshop A1 CAPITALISING ON THE GBS OPPORTUNITY: AN EARLY-STAGE PRIMER

Early stage GBS organisations look to benefit from leveraging partners. Initial work is often about what to source, where to source it, what operating model to pick and how to staff all of this. In the complex world of advisors and consultants, finding the right advisor can help support the lifecycle while one builds this capability themselves. BPO firms can help accelerate the adoption of the GBS model by providing the ‘kick off expertise’ to enable and accelerate capabilities and savings. 

Check out the incredible speaker line-up to see who will be joining Carla.

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