NOT JUST A CONFERENCE. A COMMUNITY.

10 - 13 May 2027 | Estoril Congress Center, Estoril, Portugal

VIEW 2026 AGENDA

Become a Sponsor

Carla Pinto

Global Lead Service Excellence Carrier

Carla Pinto is an enterprise transformation leader specializing in the design and scaling of Global Business Services and operating models that drive clarity, performance, and value. With over 20 years of experience, she has held senior leadership roles at Deloitte, Nestlé, adidas, and Carrier, leading large‑scale transformation across finance, operations, and digital domains. Her work focuses on improving execution predictability by aligning governance, people capability, and economic discipline—enabling margin expansion, cost‑to‑serve optimization, and data‑driven decision‑making at scale. Building resilient teams and leadership capability is central to her approach to sustainable transformation.

Check out the incredible speaker line-up to see who will be joining Carla.

Download The Latest Agenda

In Partnership With:

QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 113 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk