·       Why should women become leaders? How do we build a career pathway to achieve that ambition?

·       What kind of Leader do you need to be? How can you be mindful of situational influence?

·       Introvert vs Extrovert leadership: Developing your own personal brand and leadership style

·       How can I be inspirational yet authentic as a leader?

·       Where do GBS leaders come from? And what are the next steps?

Effective change management is at the heart of successful transformation initiatives within GBS and shared services organisations. Central to this process is the Global Process Owner (GPO), a pivotal role that bridges strategy and execution, ensuring that transformations are not only well-designed but also effectively implemented across complex, multi-functional landscapes. This session will explore best practices for GPOs to lead in adapting processes, integrating technology and managing the human side of change.

·       Leverage the GPO role to drive transformation for long-term success

·       Understand your role as a leader in implementing change management strategies and the impact it can have on your team

·       Set realistic metrics to measure and track change and the wider impact on the business