With over 10 years of expertise in Shared Service Centers, Carol has a proven track record in driving process transformation, managing process delivery, and fostering continuous improvement. Her contributions included setting up and later refining the shared services organization through a commitment to service excellence, process improvement, and cultivating strong business partnerships. As a seasoned senior leader, Carol is a staunch advocate for effective people management, placing a strong emphasis on professional development through coaching and continuous learning. She is passionate about championing diversity and inclusion, recognizing them as integral components of a thriving work environment.
Check out the incredible speaker line-up to see who will be joining Carol.
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