In the fast-evolving world of GBS, women often encounter gaps in promotion, visibility, power, networking, and influence. This panel discussion will address these challenges head-on and provide practical strategies to help you take control of your career trajectory.

Join us as we uncover the barriers that limit advancement and share actionable insights to raise your profile, expand your network, and communicate with authority.

In this session, you will learn to:

• Enhance Visibility: Showcase your achievements so your contributions are recognized and valued

• Build Powerful Networks: Create connections that open doors for collaboration and growth

• Influence with Confidence: Speak like a leader—communicating with clarity, authority, and impact

• Lead with Presence: Learn how to show up with confidence and authenticity, making your leadership presence natural and impactful

Leave inspired and ready to champion yourself—and give back to those who supported you, creating a cycle of empowerment and mutual growth.

As technology takes centre stage in driving GBS maturity and evolution, CIOs are stepping into a strategic ownership role - architecting connected platforms, integrating AI and automation and unlocking the power of enterprise data to deliver new sources of value. This forward-looking CIO keynote panel will explore:

• How the GBS ownership model is evolving from finance-led to technology-enabled transformation

• The CIO’s perspective on reimagining GBS as a digital, intelligent enterprise backbone

• Evolving the GBS delivery model and scaling AI adoption by reinforcing c critical partnership between CIOs, CFOs and CHROs in

• Building the future-ready operating model to deliver continuous innovation and new sources of enterprise value

• What potential challenges do CIOs face when leading next-generation GBS transformations?

Even the highest‑performing GBS organisations struggle with how they are perceived and understood at the very top of the house. The C‑suite often has only a partial or fragmented view of what GBS is, what it does, and the value it delivers. This panel brings together senior leaders who sit in, or very close to, the executive committee to unpack how the narrative around GBS is (or isn't) landing at board level.

• Why do some boards still see GBS as a transactional "back office", even when it is driving transformation and growth?

• How clear is the positioning, mission, and scope of GBS at enterprise level – and who owns that story?

• What happens when the C‑suite lacks a common, fact‑based view of GBS performance, outcomes, and value?

This panel will explore the pivotal role of GBS in navigating and shaping decision-making within an era of digital and AI disruption. Delve into strategies for harnessing the power of GBS to drive organizational success, amidst transformative technological advancements, and learn how GBS leaders are redefining their approaches to enable agile and informed choices.

• Embracing disruption: spearheading transformative initiatives to align decision-making processes with the digital-first landscape

• Agile strategies: uncovering innovative approaches to enable rapid and well-informed decisions in an ever-changing business environment

• Redefining GBS: reimagining roles, leveraging data-driven insights, and fostering collaboration to drive strategic outcomes