Caroline Basyn

Caroline Basyn

Chief Digital and Information Officer The Adecco Group
Caroline Basyn

Workshops & Conference Day One: May 19th, 2026

2:15 PM CIO PANEL: THE NEXT FRONTIER OF GBS LEADERSHIP - WHY CIOS ARE BECOMING THE NEW STEWARDS OF GLOBAL BUSINESS SERVICES

As technology takes centre stage in driving GBS maturity and evolution, CIOs are stepping into a strategic ownership role - architecting connected platforms, integrating AI and automation and unlocking the power of enterprise data to deliver new sources of value. This forward-looking CIO keynote panel will explore:

• How the GBS ownership model is evolving from finance-led to technology-enabled transformation

• The CIO’s perspective on reimagining GBS as a digital, intelligent enterprise backbone

• Evolving the GBS delivery model and scaling AI adoption by reinforcing c critical partnership between CIOs, CFOs and CHROs in

• Building the future-ready operating model to deliver continuous innovation and new sources of enterprise value

• What potential challenges do CIOs face when leading next-generation GBS transformations?

Caroline Basyn, Chief Digital and Information Officer, The Adecco Group

Gunter Van Craen, Chief Digital and Information Officer, Global Shared Services Leader and Member of the ExCo, Bekaert


Check out the incredible speaker line-up to see who will be joining Caroline.

Download The Latest Agenda