NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Dana Frape

Manager, Financial Shared Services Samuel, Son & Co.

Dana has been the Senior Manager at Samuel, Son & Co's award-winning Finance Shared Services organization for the past 14 years. Under her leadership, the organization has undergone significant transformation, driving operational efficiency through the deployment of numerous technology solutions and process improvements. She continues to collaborate with many departments including IT, Finance, Credit, Treasury, direct and indirect procurement and other operational areas of the business to troubleshoot system issues as they relate to Finance functions and creating new initiatives to improve processes.

SSOWOMEN Leadership Day & Excellence Labs: May 18th, 2026

4:30 PM BREAKING THE BOTTLENECK: HOW SAMUEL, SON & CO TRANSFORMED SUPPLIER EXPERIENCES WITH AI

Strong growth and a 170-year legacy left the AP team at Samuel, Son & Co. overwhelmed and frustrated. With 100+ supplier emails per day and a team stretched thin, supplier responses were often rushed, and inquiries frequently escalated to management. The breakthrough came when they implemented AI, specifically AI-powered supplier responses. In this session, project lead and Manager of Financial Shared Services, Dana Frape, shares their story, delving into:

• Responding to vendors in real-time utilizing AI

• Test-smart, go-live carefully: How to overcome internal resistance

• The impact and results of the project

• AP as a testbed for broader AI implementations

Check out the incredible speaker line-up to see who will be joining Dana.

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