03 - 05 May, 2021
| Estoril Congress Center, Estoril, Portugal
Edoardo Peniche
Vice President & MD, Global Shared Services Avis Budget Group
Mr. Edoardo Peniche is the Vice President Global Shared Services at
Avis Budget Group. He is a Master shared service leader with
extensive global experience establishing world-class operations. His strong leadership
background includes various executive positions where he led critical
initiatives that included design and development of multiple Global Shared
Service Centers since 1999, establishing operations in Mexico, USA, Hungary,
China, India, Philippines, Costa Rica, Bulgaria and Egypt.
Prior to Joining Avis Budget Group, he held
various Executive/Leadership positions with Ingram Micro Inc., Flextronics
International Ltd., IBM and NatSteel Electronics.
Mr. Peniche holds a Bachelor Degree in
Business and Public Accounting, he graduated from the University Instituto de
Estudios Superiores de Occidente in Guadalajara, Mexico. He speaks fluent
Spanish, English and Portuguese.
Workshops & Main Conference Day 1
Monday, May 11th, 2020
10:45 AM Developing transformational leadership for the customer and workforce of the future
Today’s SSO leaders need to be able to exhibit skill sets beyond the traditional and transactional as they are required to respond quickly to fast changing marketplace, to create collaborative and innovative culture especially when the new generation workforce is coming to play. In this session, discover how to create a team and a culture of business innovators, and how to create not only a culture of continuous improvement, but a company culture that thrives off of service excellence. Hear from Edoardo Peniche, Managing Director of Avis Budget Group Global Shared Services, and Rahul Malhotra, Director of Service Delivery, about how they are looking at the transformation of their internal capabilities as their wider industry transforms into the realm of driverless cars.
· Learn how to ramp up value-add capabilities as customers and workforce transform
· Redefining leadership to support enterprise transformation
· Looking at key elements such as crowdsourcing recruitment, and enhanced training and development to create the leaders of tomorrow
Check out the incredible speaker line-up to see who will be joining Edoardo.
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