Csatlós Éva is the Group HR BSC Director at Epta International, leading HR strategy and operations for the company’s global Business Service Centers. With over 20 years of experience across HR, finance, and business management, she specializes in organizational development, talent management, and building scalable, compliant HR processes. Éva drives transformation projects such as global HR harmonization and BSC operational excellence, while partnering closely with senior leadership and cross‑functional teams. Known for her collaborative, people‑focused approach, she is committed to fostering a high‑performing, ethical, and growth‑oriented culture across the organization.
Shared services are built on efficiency, consistency, and scale. Yet geopolitical and regulatory shifts are forcing HR operations to rethink how to standardise processes in a world where “one size fits all” no longer works. From diverging pay transparency laws across Europe, to shifting DE&I expectations in the US, to sensitive ethical cases and local cultural nuances, HR shared services are increasingly required to operate in the unknown.
· How to balance the drive for global standardization with the need to adapt to country-specific legislation, cultural expectations, and business risks
· Preparing for EU pay transparency rules (and subsequent pay equity directives) that vary by country, while still maintaining efficiency and compliance across borders
· Deciding where to localise investment (e.g., graduate recruitment, DE&I, leadership development) and how shared services can provide the insight and infrastructure to support these choices
Check out the incredible speaker line-up to see who will be joining Éva.
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