11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Jan Nikus, Head of Global Shared Services at KONE
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Jan Nikus


Head of Global Shared Services
KONE

Check out the incredible speaker line-up to see who will be joining Jan.

Download The Latest Agenda

Workshops & Main Conference Day 1

Monday, May 11th, 2020


3:20 PM Leverage organisation design to meet changing business needs throughout the shared services lifecycle

Jan has spent 18 years in the shared services industry, helping 4 different organisations setting up their SSC centre for different objectives at different stages of maturity. He will share some of the great lessons learnt in this session:
  • Taking organisation design from the business perspective
  • What does your shared services do for your business and how does that evolve as business change?
  • From setting up to expansion to continuous improvement to transformation: how is organisation design playing a key role in achieving these objectives at different stages?
  • How does shared services and outsourcing organisation integrate better with the overall business?