SSCs and GBS organisations are at the center of growing transaction volumes, tighter timelines, and increasingly complex finance processes. While they may not always own the close, their role in enabling efficient, accurate, and scalable finance operations is critical. This interactive workshop explores how SSC and GBS leaders are reducing operational complexity across high-volume finance processes. Through real transformation experiences and peer discussion, participants will share practical lessons and ideas that can be applied across different service models and levels of maturity.

• How operational complexity shows up in SSC and GBS environments—and why it keeps growing

• Practical lessons from transformation journeys within high-volume finance operations

• The role SSCs and GBS teams play in enabling faster, smoother finance outcomes (even without owning the close)

• Peer discussion on simplification strategies that improve efficiency, control, and stakeholder confidence