NOT JUST A CONFERENCE. A COMMUNITY.

10 - 13 May 2027 | Estoril Congress Center, Estoril, Portugal

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Jonathan Smith

Head of Group Process Office Lloyds Banking Group

Jonathan Smith is Head of the Group Process Office at Lloyds Banking Group, where he leads the enterprise-wide process architecture, standards, and intelligence that enables the future operations of Banking. Working at the intersection of business and technology, Jonathan focuses on creating the high-fidelity process foundations and digital twins that AI and automation depend on to operate safely, compliantly, and at scale. He brings a practical perspective on how process, data, and AI come together to reshape how large organisations run.

Check out the incredible speaker line-up to see who will be joining Jonathan.

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