Krystian Bestry

President & CEO Adaptive Solutions & Advisory Group

Since 2015, Krystian Bestry has been the CEO and President of the Management Board of ADAPTIVE Solutions & Advisory Group – the partnership of industry leaders with the benchmark expertise in the areas of business architecture, process optimization and productivity improvements, set-up and transformation of SSC, business support functions and outsourcing contracts. In 2007 - 2014 he has been the Vice-President and Services Head for EMEA region at Infosys BPO Ltd., responsible for the overall business growth strategy incl. several unit set-up and acquisition projects. In 2004 - 2007 Krystian has been Operations Director of the European Service Center of Philips Electronics and one of the co-founders and the Vice-president of the Management Board of Association of Business Service Leaders (ABSL).

Conference Day Two: May 21st, 2025

4:30 PM LIFT & SHIFT, TRANSITION, SCOPE & PROCESS STANDARDISATION: WHERE WOULD YOU LIKELY FAIL WHEN LAUNCHING SSCS?

There are so many things to consider when setting up an SSC/GBS organisation from scratch and many could go wrong, resulting in delays and increased cost. In this session, learn from experienced SSO leaders about their top tips and tricks to get SSO launch right:

·       How to decide which operating model is right for you

·       Understanding key drivers – what is the catalyst for business services?

·       Linking location strategy to your long-term goals

·       Process consolidation before vs after transit: Pros and cons

Check out the incredible speaker line-up to see who will be joining Krystian.

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