11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Krystian Bestry, Chief Executive Officer at Adaptive Group
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Krystian Bestry


Chief Executive Officer
Adaptive Group

Check out the incredible speaker line-up to see who will be joining Krystian.

Download The Latest Agenda

Workshops & Main Conference Day 1

Monday, May 11th, 2020


10:45 AM The role of Global Process Ownership in the digital transformation era: Critical steps to a mature Global Business Services Model

The session will bring the comprehensive practitioner’s view on challenges of global business process management function and its role in SSC success - from SSC ‘Incubation Phase’ to a mature Global Business Services Model:
·         From strategy to execution – the role of the GPO in the organisation change
·         Process re-engineering and target operating model as the basis for effective GBS set-up
·         Develop process governance and transparent measures reflecting business opportunities
·         GPO in the driving seat for harmonisation and digitalization
·         Knowledge management framework as key enabler for SSC success
·         Evolving strategies for process automations