Marcel Mertens

Marcel Mertens

Head Strategic Sourcing & Partner Management ABN Amro Bank
Marcel Mertens

Marcel is a Senior Leader with 30 years of experience in technology management, including over 25 years in Management, Program, and Change Management. He is a creative strategic leader with a passion for Technology Innovation, Transformation, Strategic Workforce Planning, Sourcing, and the implementation and usage of Generative AI. Marcel has had a distinguished career at ABN AMRO, ING Bank, and Hewlett-Packard.

Conference Day Two: May 20th, 2026

12:40 PM STRATEGIC WORKFORCE PLANNING AND SOURCING IN A DYNAMIC WORLD: A HOLISTIC APPROACH TO NAVIGATE UNCERTAINTY AND ACHIEVE ADAPTABILITY AND SOURCING COMPETITIVENESS

• A holistic approach to strategic workforce planning that integrates business strategy, technology, and talent
• Designing adaptable GBS models that can pivot to changes, such as location shifts
• How agentic AI technologies are redesigning work packages, skill requirements, and organisational structures, and should be integral to SWP
• Sustainable sourcing strategies: Balancing operational efficiency with social responsibility, including considerations of employability and global talent ecosystems

Check out the incredible speaker line-up to see who will be joining Marcel.

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