NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

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Markus Rieder

Senior Vice President - Transformation & Digitalization Swissport International AG

Senior Transformation Leader with 20+ years of combined consulting and operational expertise. Proven track record in delivering large-scale Finance transformations, building and leading Business Services organizations, optimizing end-to-end processes, and implementing digital solutions that generate measurable business value. Currently leading Swissport’s global Finance transformation and Swissport Business Services, driving scalable operations, standardization, and digital transformation across enterprise and business services functions.

Conference Day Two: May 20th, 2026

11:45 AM DESIGNING THE NEXT-GEN FINANCE OPERATING MODEL: AGILITY, TALENT AND SERVICE EXPERIENCE

The finance GBS model is evolving to balance global standardisation with flexibility and responsiveness to business needs. This session explores how to design a future-ready finance organisation that combines process excellence, digital capability and enhanced user experience.

· Emerging trends in GBS operating models: hybrid, federated and lead-process designs

· How to balance global standardisation with agility for local market responsiveness

· Strategies for attracting and developing digital finance talent in a competitive market

· Designing service experience and performance models that elevate business satisfaction

Check out the incredible speaker line-up to see who will be joining Markus.

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