You might have been living under a rock if you have yet to hear about Generative AI. A vital topic, but, how important it is for the GBS transformation remains to be unanswered. We have assembled a panel of pioneers to share their thoughts and insights:

·       What are the potential use cases for Generative Ai in the GBS space?

·       Exploring various generative AI tools to align with potential functional areas and objectives

·       Integrating generative AI tools with existing technology systems

There is a lot of hype around Generative AI, but many of us are still on the hunt for practical examples of its applications within business services. During this session, we invite those that have applied Generative AI in their shared services and GBS to give us the highlights of the successes and lesson’s learned.

·       What do the the business cases look like for Generative Ai and how can you build them up in your organisation?

·       Who should own Generative AI projects within the organisation?

·       Sharing the real-life examples of Generative AI applications