Nicole Fernandes

Nicole Fernandes

Director GBS Credit & Collections Adidas
Nicole Fernandes

Nicole Fernandes is a finance leader with 15 years of international experience gained across multinational organizations and Global Business Services environments. She is currently Director, Credit & Collections at adidas Europe, where she leads critical finance operations supporting strong financial governance and business performance. Throughout her career, Nicole has held leadership roles across Credit & Collections, Record to Report, and Tax, managing multi-functional and international teams. She brings deep operational and process expertise in Accounting, Tax, and Order-to-Cash, developed through her experience at KPMG and adidas. Nicole is recognized for driving operational excellence and strong financial governance. She is based in Porto, Portugal.

SSOWOMEN Leadership Day, Partner First & Excellence Labs: May 18th, 2026

3:00 PM CASE STUDY: EXTENDING YOUR PROCESS OWNERSHIP TO THE REST OF THE ORGANISATION

The GPO role doesn't just look at process improvement; a crucial skill is the ability to manage these changes from end-to-end. If you can't get your teams onside to want to change, then you'll be facing an uphill battle from the start. GPOs must be a key enabler for transformation and change, as they must provide oversight, manage change effectively, and defend critical decisions. Though transformation is never easy, a dynamic and knowledgeable approach in needed to ensure a smooth transition. This session explores how to effectively manage change globally and ensure that your key stakeholders are bought into these decisions, for a smooth and successful transformation.

• Enhance financial visibility by standardising data and eliminating inconsistencies across global operations

• Ensure a smooth transformation by leveraging GPOs for oversight and decision-making

• Minimise disruption by implementing structured change management strategies and clear communication

• Strengthen credibility in decision-making by equipping leaders with the knowledge and tools to drive transformation effectively



Check out the incredible speaker line-up to see who will be joining Nicole.

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