NOT JUST A CONFERENCE. A COMMUNITY.

18 - 21 May 2026 | Estoril Congress Center, Estoril, Portugal

VIEW 2026 AGENDA

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Phil Priest

SVP, GBS IFF

Workshops & Conference Day One: May 19th, 2026

9:00 AM Workshop A8 A GAMECHANGER ON MINDSET ALIGNMENT TO DELIVER TRANSFORMATION IMPACT

Mindset change and alignment have been among the biggest challenges in any transformation journey. They are powerful forces that reshape how individuals and teams perceive challenges, opportunities and collaboration. This workshop will explore not only why mindset alignment matters, but also how to align thoughts, values and intentions to drive meaningful change and transformation.

• How to assess and evaluate the organisational mindset alignment in practice

• Are your leaders and employees sharing the same mindset when it comes to vision and progress?

• Leveraging mindset alignment to creates common language, expectations and mental models across the organisation

Conference Day Two: May 20th, 2026

7:00 PM SSOW EUROPE 2026 IMPACT AWARDS GALA DINNER (By Invitation and Pre-Registration Only)

Recognising excellent work and celebrating achievements is hugely important for the community, especially at a time like this. SSON’s Shared Services & Outsourcing Impact Awards is a globally recognised, annual industry awards ceremony, which honours and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives. Tonight is the night we reveal who the winners are for this year and celebrate with them! This year’s awards will be a night to remember! The Awards Ceremony will be presented at the exuberant off-site Gala Dinner, attended by hundreds of SSOW VIPs and attendees, designed to help us network, unwind and celebrate with the best of the best from the industry. Attendance by invitation or for Awards Pass Holders only.

Check out the incredible speaker line-up to see who will be joining Phil.

Download The Latest Agenda

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QUESTIONS?

Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 1135 210 042
Fax: 44 (0) 207 368 9301
Email: enquire@iqpc.co.uk