Priyaranjan Jha

SVP and Head of GBS Iron Mountain

Priyaranjan (Ranjan) Jha is Senior Vice President and Head of Global Business Services at Iron Mountain (NYSE: IRM), one of the world's most trusted information management and storage companies, serving over 90% of the Fortune 1000. Ranjan is responsible for strategy, transformation, execution, growth, and full P&L ownership of the GBS function at Iron Mountain. Ranjan brings 26 years of global experience across Global Capability Centres, GBS, transformation, technology, and marketing — spanning some of the world's most demanding operating environments. From 2019 to 2024, he served as COO of GBS at PepsiCo (NYSE: PEP), where he oversaw operations across seven global delivery hubs in China, Egypt, India, Mexico, Poland, Russia, and Spain, growing the organisation to over 5,000 associates from 30+ nationalities. He also personally led the setup of PepsiCo's greenfield GBS centre in Hyderabad, India, which became the company's largest hub with nearly 3,000 employees. Prior to PepsiCo, Ranjan spent formative years at GE-Genpact, Reliance Infocom, IBM India, and Tata Motors — building deep expertise in operations, digital transformation, and large-scale team leadership. He holds a Bachelor of Engineering from NIT Silchar and an MBA from the Indian Institute of Management, Lucknow. He is also an angel investor in healthcare and employability. Colleagues describe Ranjan as an energetic, people-first leader with a unique combination of strategic vision and operational depth — someone who is deeply invested in the people and communities that GBS organisations build, as much as the business results they deliver. Outside work, Ranjan has a keen interest in medieval and colonial history, biographies, and spirituality.