Puneet Uppal heads up Global Business Operations in Diageo, based out of London. He leads a team of 2400+ professionals who provide design and delivery of commercial, supplier, employee, finance and master data capabilities to Diageo. He also sponsors Global Process and Data Councils and is a member of several executive transformation steering committees including Voyager, Leapfrog and Future of HR. Prior to joining Diageo in 2021, Puneet spent 8 years at Mondelez and 15 years at GE Capital/Genpact. His business operations career of 26 years spans across several industry groups including Financial Services, Insurance and Health Care, Logistics and Media & Entertainment, with most of his career in the Consumer Products space. This has given him a unique insight of the connections between policies, processes, systems & applications, data, risk, compliance & controls, talent, and its impact on business results, customer & employee engagement and experience. Outside of work, Puneet enjoys riding his motorbike and playing golf. He is married to Abhilasha, a Chartered Accountant. They are proud parents of son, Uday, who is busy building the Metaverse at Meta and daughter, Muskan, an investment banker in New York.
Diageo’s Global Business Operations is a deeply integrated team of 2,500 colleagues, focused on delivering business-critical capabilities across multiple domains. In this keynote, learn how Diageo’s Business Operations is fast becoming the execution heartbeat for the company, delivering on its growth ambitions all the way from driving positive customer and business partner experience on the one end, to strengthening its core with master data management at the other end.
· An outside-in organisation design approach
· Building capabilities across the spectrum from design to execution
· Balancing portfolio choices
Check out the incredible speaker line-up to see who will be joining Puneet.
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