11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Ramkumar Ramaswamy, General Manager, Strategy Finance Operations at Shell
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Ramkumar Ramaswamy

General Manager, Strategy Finance Operations

Check out the incredible speaker line-up to see who will be joining Ramkumar.

Download The Latest Agenda

Agenda Day 1

Monday, May 13th, 2019

6:10 PM SSON Impact Awards

Your 2019 Judging Panel:

Bobby Abrahams Vice President Finance Transformation, AstraZeneca
Joanne Griffin, EMEA Accounting Operations Director, LinkedIn
Kay Flynn, General Manager Global Business Services, Eli Lilly
Phil Priest, Senior Vice President, Global Business Services, Smith and Nephew
Grace Winters, SSC Director, Abbott
Andrew Parris, Director of Shared Services, Tarmac
Kamila Grembowics, Senior Vice President Global Business Services, Adidas
Chris Gunning, Global Functional Owner – Centres Of Excellence, Apollo Tyres
Mike Stops, Group Director Service Centres, NSG
Irina Chernousenko, GBS Consultant, JLL
Fraser Kirk, Vice President Global Human Resources Shared Services Programme, Brambles
Sarunas Suipis, Vice President Operations and Managing Director, Western Union Processing Lithuania

Agenda Day 2

Tuesday, May 14th, 2019

2:55 PM Establishing your Results-Driven customer Excellence Programme

Shell has one of the largest and most progressive shared services networks in the world, which is on the cusp of significant digital transformation. As a process-focussed organisation, they now have to decide how their process landscape will evolve as a result of digital transformation.
In this session, hear how Ramkumar is navigating data and analytics, looking and governance and quality, digitalising operations and technologies, and looking at advanced change management tools such as design thinking. Understand how Shell is building its capabilities beyond just RPA, and how it is putting in place the strategy for its future vision of world-class operations.