SSOW - EUROPE’S LARGEST & NO.1 SHARED SERVICES & GBS EVENT

14 - 16 May, 2024 | Estoril Congress Centre, Lisbon, Portugal

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Ricardo Henriques

Business Automation for the Future of Work Director Catolica University

Conference Day Two: May 15th, 2024

12:30 PM Panel Discussion: Value from Intelligent Operations – (How) Does GBS Deliver?

As process mining is adopted by more GBS organisations, significant improvements have been made to the technology. This means that not only is it easier to implement, but the application possibilities have exploded. In this session we discuss:

· How has process mining evolved?

· Process mining in the age of Chat GPT, AI and machine learning

· New applications for process mining: what processes are getting the best results

· What’s next? The future for process mining and intelligence

Check out the incredible speaker line-up to see who will be joining Ricardo.

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