SSOW - EUROPE’S LARGEST & NO.1 SHARED SERVICES & GBS EVENT
14 - 16 May, 2024 | Estoril Congress Centre, Lisbon, Portugal
Salvatore Russo
Head of Strategy and Service Enablement AstraZeneca
With more than 10 years in GBS, Salvatore Russo contributed to establish and develop shared services on a global basis.
Currently, Salvatore is the GBS Strategy Director in AstraZeneca and he joined in April 2018 after 10 years in Vodafone when he was leading the Strategy and Engagement team for the past 3 years.
Salvatore contributed in creating one of the largest and admired Shared Services in the world and his primary focus was to establish shared services capabilities in different geography but also to strategize the overall services and footprint expansion together with the customer engagement and GBS brand awareness and promotion.
Before his Vodafone days, Salvatore worked in ExxonMobil operation centre in Budapest helping the team to adopt a continuous improvement mindset and tools.
Conference Day Three & Post-Conference Masterclasses: May 16th, 2024
2:00 PM Masterclass A: Can GBS be Set up in An Agile Way? Best Practices, Do’s and Don’ts, Pitfalls & Lessons Learne; + Insights from More than a Dozen GBS launch Experiences?
GBS industry has gone through a tremendous journey in the past few decades. The key approaches to launching shared services and GBS have been shifting towards a more agile based method. What does that mean and how are you building an Agile GBS from the beginning? This masterclass invites experienced GBS Leaders that have accumulatively launched more than a dozen GBS projects. They will be sharing the do’s and don’ts, lessons learned and some of the pitfalls to avoid from their very own experience:
· Moving towards an Agile GBS: what are the key steps and best practices?
· Do’s and don’ts when setting up your technology infrastructure
· What have we learned: common pitfalls in over a dozen GBS launch experiences
Check out the incredible speaker line-up to see who will be joining Salvatore.
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