Serge De Vos

Head of Global Business Services KraftHeinz

Serge has grown through a non-traditional career, spanning multiple functions and countries. He held leadership roles in B2B Sales and IT Operations mgt with a Tech Service provider. Then moved into CPG to lead Logistics and Supply Chain and finally GBS. He is passionate about operational excellence, talent management and driving turnarounds. Through his motto ' Create Your Legacy" he inspires his teams to learn, grow and deliver unseen results in every role they take. He is most proud of his recognition as a Top 100 Great people manager by Forbes India in 2021. He is married, has 3 kids and tries to stay fit doing Triathlon.

Conference Day Two: May 15th, 2024

5:10 PM Panel Discussion: Rebooting your GBS and Shared Services Strategies and Frameworks Effectively

After years of operations, are your GBS strategies still fit for purpose? Has your company's evolving business context introduced new requirements for your GBS organisation? Where do you begin to refresh and reboot your GBS and shared services to align with these new requirements? Hear from a panel of leaders who are driving these reboot strategies and gain insights on how to effectively reboot your GBS effectively: 

·       Lufthansa’s recent experience of implementing OKR to align and connect the GBS strategy

·       AkzoNobel’s new framework and governance model to reset the GBS strategy

·       Haleon’s GBS strategy after spinning off from GSK

Check out the incredible speaker line-up to see who will be joining Serge.

Download The Latest Agenda