Steve Fox

Steve Fox

Process Excellence Leader Consider Solutions
Steve Fox

Steve Fox has been a Finance and Human Resource Leader for three Fortune 200 companies over the span of 28 years. His industry experience includes; Pharmaceutical, Technology, and Life Sciences, most recently as VP Global Business Services at Thermo Fisher Scientific.

Steve has set up and lead shared service organizations since 1993 in both the Finance and HR functions. His experience includes setting up and leading shared service centers on five continents, both green and brown field, in the areas of Procure to Pay, Order to Cash, Record to Report, and Hire to Retire.

With a focus on driving continuous value and operational effectiveness, Steve has concentrated on developing a workplace culture centered on employee development, stakeholder engagement, data driven insights, and simplifying.

Steve is based in Southern California and routinely travels to all points necessary to connect with his colleagues. For recreation, he enjoys virtually all sports, getting his feet wet in the Pacific Ocean, and collecting vintage vinyl and books.

Workshops & Conference Day One: May 19th, 2026

11:00 AM Workshop B8 ACCELERATING DIGITAL & AI ENABLED TRANSFORMATION

The demand for speed, agility and demonstrable enterprise P&L impact of GBS and Shared Services has never been higher. We have delivered GBS cost savings through locations and wage arbitrage, but leadership regard these as “one and done”. Enterprise-wide productivity remains a challenge. Expectations on AI and Agentic as “enterprise value-creators” are sky-high, and we need strategies and plans that will deliver genuine business impact at speed. Sharing experiences, tactics and tools with interactive discussions and exercises, this session will explore some of the opportunities and challenges in accelerating digital & AI-enabled transformation for the business at large. We will explore a practical approach to driving successful P&L and Working Capital impact for your stakeholders and an enhanced reputation for GBS itself.
The workshop will cover:
• Business Demands, Expectations and Barriers to Success
• Business Value & “What Does GOOD Look Like”
• Stakeholders and the “Coalition”
• Technologies and the Essence of Digital and AI Success
• The Data Foundations
• Human Factors and the Customer, Colleague Experience (CX)
• The Art of Execution
• 7 Habits of Highly Effective Digital Transformation

Check out the incredible speaker line-up to see who will be joining Steve.

Download The Latest Agenda