11 - 14 May, 2020 | Estoril Congress Center, Estoril, Portugal
Tom Brearley, Financial Solutions Leader - comms media and utilities at Oracle
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Tom Brearley


Financial Solutions Leader - comms media and utilities
Oracle

Check out the incredible speaker line-up to see who will be joining Tom.

Download The Latest Agenda

Agenda Day 1

Monday, May 13th, 2019


8:15 AM Intelligent Automation – Design, Development and Delivery

According to SSON’s 2018 Report, over 50% of European SSCs have yet to start to test or implement RPA, despite all of the hype surrounding this exponentially growing industry. Given the enterprise-wide benefits, efficiency savings, and increases in productivity associated with automating mundane, repetitive tasks, what is holding them back?

In this session, learn how:
•RPA should be considered in the wider context of your intelligent automation strategy
•How to kickstart “digital” – understanding what to prioritise when it comes to automation
•“Bot PR” – the importance of getting buy-in from your human workforce, and how to tackle the “fear factor” associated with automation
•Training, development, and setting up a centre of excellence – how to harmonise your human and bot teams
•Do processes need to be standardised and simplified before you can “take the plunge”?

Agenda Day 2

Tuesday, May 14th, 2019


3:25 PM Transforming the Finance Function of the Future for the Digitalised, GBS Age

Discover how Ingram Micro, 45bn turnover technology company, has transformed its finance shared service centre into a GBS model with 80% process coverage. Discover how they kicked off the SSC journey with a lift-and-shift approach but without a global mandate, but how, in the last two years, they have established a clear mission, strategy and vision which is connected to culture and end-to-end processes ownership and accountability.  Understand their plans for further standardisation, further bot automation (targeting 100 by the end of 2019) and their future plans to establish GBS as a strategically imperative part of the business.