8 Social Media Trends You Should Know About

Shared Services need to be ever more aware of and vigilant about using multiple digital channels for communicating with other centers, with stakeholders and with their customers. Here are 8 of the key trends you are facing this year – #3, #4 and #7 are especially important for SSOs... The past 12 months have been huge for social media. From Facebook's big push in live video, to Instagram muscling in on Snapchat's stories format, the tussle between social networks has been fierce as... To continue reading this story Click Here