Rakesh Sangani | 01/10/2012
ACS, a Xerox company, has acquired the Italian-based call center and business process services assets of Innova Consulting. The acquisition provides ACS with its first operations facility in Italy with a 180-person call center and business process capability.
Innova Consulting was established to provide call center and back offices services to the Italian customers of Zurich Connect. ACS hopes the acquisition will provide business process services to Zurich Connect, the direct-to-consumer an...
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