IBM signs Janalakshmi – Wipro appoints new BPO head – Sri Lanka eyes BPO market...

[August 4 2014] IBM Signs Six-Year Outsourcing Contract with Microfinance Firm Janalakshmi News: As part of the contract, IBM will leverage its Big Data and Analytics, Cloud and Mobile capabilities to gather customer information, digitalise and automate operations at JFS. The move will also help to improve JFS’ payment methods to ensure more automated business processes, enhanced business frameworks and operational design, and secure a more integrated architecture. The deal... To continue reading this story Click Here