The New BPO: Skin in the Game

No longer restricted to a "contract" but a real partnership, with both sides sharing risk and reward. It’s happening already at Microsoft’s OneFinance group and is undoubtedly the way of the future. If there is a "black hole" in the world of BPO – one we all know is out there but struggle to understand – then Srinivas Krishna, Director of Global Supplier Management for Microsoft’s Finance Operations might just be the physicist to decipher it. He would of course... To continue reading this story Click Here