What’s the most improved metric in YOUR SSO?

"The most improved metric in our SSO is the fact that we doubled our sales turnover through several sister company migrations – but did so without increasing headcount.And while we had Dilesh’s attention we asked him for his proudest moment and main priority for 2012:"My proudest career achievement is the fact that with no prior experience in shared services, my first SSC role exposed me to a go-live implementation within two weeks, with no project support – and a scenario wher... To continue reading this story Click Here