EMPOWERING SHARED SERVICES AS A STRATEGIC FORCE
Driving Enterprise Innovation and Growth in an Uncertain World
You will meet and engage with:
SSOW 2025 World Class Speakers Include:
Dean Robinson
Group General Manager, Business Services
Asahi Beverages
Adrian Hudson
General Manager
Queensland Shared Services - Department of Customer Services, Open Data and Small and Family Business
Kirsty Bunfield
General Manager, Financial and Shared Services
Department of Industry, Science and Resources
Praveen Sasidharan
Chief Insurance Services Officer
Allianz Services
Sharmini Krishnan
Head of PMI Business Solutions (Philippines)
Philip Morris International
Shakira Snowdon
Country Head, Philippines
Pepper Group Limited
Neil Padley
Global Head of Shared Services
Sims Metal
Jo Duncan
Head of Shared Services
Airservices Australia
Vern Griffith
General Manager Shared Services
Anglicare
Rachel Anderson
Head of Business Connect (Shared Services)
Sydney Water
Peter Tow
Chief Digital Resilience Officer
Western Sydney University
Pratik Mukherjee
Head of Performance & Programs, Integrated Business Services
Team Global Express
Lisa Seary
Head of Shared Services
Boral
Melissa Guy
Finance Strategy & Improvement Lead - Group Finance
Woolworths
Kate Wadwell
Manager Finance Operations & Director BPO
BlueScope
Janelle Annis-Brown
Program Director Corporate Operations
Life Without Barriers
Dr Kym Davis
Researcher
Shared Services Researcher & Consultant
Marcus Bayer
Commercia Assurance Manager
BP
Reza Akbari
Associate Professor of Management
CQUniversity
Dion Appel
CEO & Managing Director
Opypro
Anuj Saraogi
Executive Branch Manager
ACT Government
Teena Ryan
Credit Management Lead
Woolworths
Kartik Jayaraman
Market Leader - Asia-Pacific, Middle-East & Africa
Wipro
Mike Goldsworthy
Strategy Manager - Intercompany APJ
Blackline
Bernadette Harkin
Head of Domain & Consulting
Wipro ANZ
Olivier Petitpierre
GM Digital
ENGIE Retail
Khiv Sewad
Country Manager, Americas
ProHance
David Ellis
Managing Partner
IBM Consulting Australia
Why Attend SSOW Australasia?
NETWORK AND CONNECT WITH PEERS, TECHNOLOGY PROVIDERS AND THOUGHT LEADERS
Embrace Digital Transformation – Discover how AI, automation, and advanced analytics are revolutionising shared services and driving operational excellence
Unlock Unmatched Efficiency – Learn from real-world case studies on process optimisation, cost reduction, and service delivery innovation.
Engage with Industry Experts – Participate in Q&A sessions with onstage speakers, ensuring you gain direct insights tailored to your organisation’s challenges.
Future-Proof Your Shared Services Model – Gain strategies to ensure long-term success and resilience in an evolving business landscape.
Walk Away with Actionable Insights – Leave equipped with frameworks and best practices to transform your shared services and drive measurable impact.
Key Sessions To Look Forward To:
Praveen Sasidharan, Allianz Services
Sharmini Krishnan, Philip Morris International
Peter Tow, Western Sydney University
Ravi Ramachandran, Telstra
Sponsor SSOW 2025
Exclusive Experiences ONLY at SSOW 2025
SSOW Impact Awards
SSOW Leaders Boardroom
Interactive Discussion Groups
Unparalleled speaker line up
Technology Demonstration Drive
Focus Days
Speed Networking
Big Ideas Stage
Exhibition Hall & Solutions Hub
Deep Dive Tracks
SSOW Impact Awards 2025
Make sure to get your entry in, and celebrate your teams’ success!
DOWNLOAD THE 2025 SSOW IMPACT AWARDS BROCHURE
Business Service Leaders at SSOW 2024:
A 5-Star Event! Why are leaders attending SSOW!
The 2024 SSOW, by far, exceeded my expectations. I was so fortunate to meet and connect with many like-minded people and took away some great ideas to incorporate into my workplace. It was my first SSOW and I will be back. Looking forward to next year's.
The Shared Services and Outsourcing Week (SSOW) Conference and Awards Night is THE premier event for the sector. I highly recommend investing in attending this event to network with peers, learn from experienced operators about their successes and challenges, and collaborate as we continue to develop the field of practice and research. This is an unparalleled opportunity to gain insights, share knowledge, and learn about innovation in shared services
Attending the conference was an incredible experience, filled with inspiring conversations and innovative ideas.
2025 Event Partners Include:
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Companies come to BlackLine (Nasdaq: BL) because their traditional manual accounting and finance processes are not sustainable. BlackLine’s market-leading cloud platform and customer service help companies move to modern accounting by unifying their data and processes, automating repetitive work, and...
EVENT PARTNERS
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and...
EVENT PARTNERS
Eftsure is the new security standard for business payments. We help organisations securely pay their vendors by providing automated continuous control of outgoing payments. We provide them with the tools to prevent payment fraud, onboard new vendors and manage the accuracy of existing vendors’ banking...
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Philippines: Your Next Strategic IT-BPM Partner Powered by the IT & Business Process Association of the Philippines (IBPAP) The IT and Business Process Association of the Philippines (IBPAP) is the primary industry association and champion of the Philippines’...
EVENT PARTNERS
ProHance is an industry leader in the enterprise workforce analytics, productivity intelligence, and operational empowerment with 370,000+ users across 25 countries. The cloud-based platform is tailored for the hybrid work environment and productivity enhancement. In an age when remote and hybrid work...
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GBTEC is one of the global leaders for cloud-native Process Management and Process Automation Software, recognised by the leading analysts Gartner, Forrester, and Everest. The BPM giant has been shaping the market for 20 years and keeps raising the bar in terms of functionality, usability, and perform...
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IBM is a leading global hybrid cloud and AI, and consulting services provider, helping clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Nearly 3,800 government and corporate entitie...
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Opypro’s innovative technology brings a new era in credit management, a cloud-based all-in-one accounts receivable platform. Onboarding, account management and business processing are streamlined into a single workflow. Flexible APIs enable integration with existing systems like a CRM or a...
EVENT PARTNERS
Introducing ProcessPro: Your ultimate companion in revolutionizing business operations through the power of visual process mapping software. With ProcessPro, efficiency and predictability are at your fingertips, all within an intuitive platform. Unleash the potential of your business by gaining a clea...
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Innovature BPO is a Vietnam-based diverse, qualified and dedicated team that works 24/7 to help clients in North America, Canada, Australia and Asia-Pacific expand their global footprints with our Business Process Outsourcing (BPO) Services. We rank among Vietnam’s top pioneering BPO Service Provider...
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At Booth & Partners, we believe outsourcing should be a force for good. We're a people-first partner that helps you build exceptional offshore teams to scale your business while prioritizing fair wages, excellent benefits, and a truly supportive working environment. Our dedication to our guiding p...
EVENT PARTNERS
Fiji, an island nation in the South Pacific and a popular tourist destination with white sandy beaches and tropical landscapes is now becoming the outsourcing destination of choice for many global brands. Access to a highly qualified workforce, superior customer service skills, neutral English accents...
