SSOW 2020 Event Guide

SSOW 2020 Event Guide

Take a look at the SSOW 2020 Event Guide!

What's inside the program?

  • 25+ cutting edge case studies, including UPS USA who demonstrate how they have built standardized shared services across 220 countries while driving a customer centric approach to service design
  • A snapshot of our stellar 60+ speaker lineup
  • 10+ conference streams from leading brands such as Tesco, NAB, IKEA, LinkedIn, Qantas and Vodafone sharing their work and insights 
  • Deep dive into 6 in-depth workshops and site tours for a more practical learning experience
  • And much more...

To access the jam-packed event guide, either fill out the form below or request a copy via email at

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