Brian Ray | 04/01/2015
With so many SSC leaders – particularly in the Central & East European and Asian "hotspots" – complaining of attrition and the challenges of keeping employees engaged, here's a cautionary tale that asks: How receptive are you really to your team?
Unfortunately, it is clearly evident in today’s business climate that the majority of Managers & Executives have lost a significant portion of not only their listening skills, but also their inter-personal relationship skills w...
To continue reading this story Click Here
Upcoming Events
Shared Services and BPO Week Philippines 2026
August 11 - 14, 2026
Hilton Manila, Philippines
Register Now |
View Agenda |
Learn More
Shared Services & GBS Select Executive Leadership Summit
September 13 - 15, 2026
San Diego, CA
Register Now |
View Agenda |
Learn More