Reports

From Bootcamp Buzz to Enterprise Scale

Our first-ever Agentic AI in Shared Services Bootcamp proved one thing: leaders are done talking about "AI potential" and ready to operationalize it. With 180+ attendees, 30+ speakers, and 10+ sessions, the day cut through hype and focused on what it takes to move from pilot to real business impact: governance, data readiness, and practical build vs. buy decisions.

View the Post Show Report to see:

• The key takeaways shaping agentic AI adoption (from trust and auditability to end-to-end agentic operations)
• Who was in the room, plus attendee demographics and industry breakdown
• Why "agentic AI ≠ RPA 2.0" and what leaders are doing differently to scale

Request a copy to your inbox here.

Agentic AI has moved decisively beyond experimentation in shared services and GBS. Organizations are no longer asking whether autonomous agents matter, they are grappling with how fast they must move, where control must sit, and what foundations are required to scale safely.

What the data now makes clear is this: value does not break down at the use-case level. It breaks down at the enterprise level, where strategy, metrics, governance, data, orchestration, and talent fail to move in sync.

This Visual Analytics Workbook surfaces the non-negotiables emerging from early adoption and highlights where leaders must intervene now to avoid stalled pilots, inflated expectations, and unrealized ROI with exclusive data from SSON Research & Analytics.