Matt Shait

Partner Scott Madden

Matt Shait joined ScottMadden in 2014 after earning an M.B.A. from the University of North Carolina Kenan-Flagler Business School. His experience includes transforming HR organizations, managing finance operations, and launching companies. Matt is certified in digital business transformation management, and he is passionate about helping clients leverage technology to transform the way they do business. Prior to business school, he co-founded a web-based startup and served as the interim CFO of a commercial real estate development company. Matt also earned a B.S. in commerce, with concentrations in finance and marketing, from the University of Virginia.

Monday, June 8, 2026: Workshop Day

9:10 AM Workshop A: From AI Pilots to Enterprise Impact: How to Scale Digital Labor

Digital labor is already reshaping how work gets done. However, most organizations are stuck between AI experimentation and enterprise-scale execution. AI agents and point solutions are not only performing rules-based work, but they are setting foundations of strategic and judgement-heavy work. In short, AI is transforming and flattening operating models. While pilots grow, few companies have a clear path to prioritize use cases, show deep value, and scale with clear governance and controls.

What We'll Cover

Where AI is changing service delivery and operating models
How work is shifting and enabling more proactive, AI-driven services and operational work
How to prioritize and prepare to show value. Identifying high-value use cases, quantifying ROI, and making trade-offs
How to scale with focus and governance. A framework to move from pilots to enterprise impact

Check out the incredible speaker line-up to see who will be joining Matt.

Download The Latest Agenda

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