Learn how to leverage technology to deliver a seamless, consumer-like experience for employees. Discover ways to provide flexible, intuitive, and personalized support that meets employees where they are and on the channels they prefer.
• Explore strategies for enabling self-service through bots, text messaging, and other digital tools.
• Learn how to blend automation with human support to maximize engagement and satisfaction.
Check out the incredible speaker line-up to see who will be joining Tom.
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