Julie Fernandez

Global HR Advisory Lead herronpalmer

Pre-Conference Workshop Day: Monday, June 8, 2026

9:10 AM HRSS Maturity Lab: Redesigning for Agility and Efficiency

New technologies, organizational shifts, and global complexities continue to test even the most mature operating models. The challenge isn’t solely to evolve, but to do so at a pace that preserves stability, prevents change-fatigue, and strengthens performance.

Start evaluating where your HRSS organization is on the maturity curve and pinpoint what’s holding it back. Identify the areas that are eroding effectiveness: change fatigue, process silos, and ineffective/ outdated team structures. Through guided frameworks and peer benchmarking, you’ll leave with a clear picture of where your model stands today and how to move it forward tomorrow.

Main Day One: Tuesday, June 9, 2026

9:00 AM Panel | Where Process Excellence Meets Strategic Value

As HR Shared Services leaders, we know efficiency and seamless delivery are at the heart of everything we do, and for good reason. Streamlined processes mean faster turnaround times, better service experiences, and meaningful cost savings. But too often, that’s where the story ends. Our process-focused mindset can make it difficult to communicate our broader impact on the business.

To truly elevate HRSS, we must shift from reporting activity to demonstrating value. Explore how leading HRSS organizations are redefining success beyond cost-savings by connecting process excellence to business outcomes such as productivity, retention, and employee experience.

Check out the incredible speaker line-up to see who will be joining Julie.

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