Moe Wilkerson

Transformation is the buzzword that never fades. From the belief that automation will fix everything, to the idea that centralization equals efficiency, HRSS leaders are often fighting against outdated assumptions that can derail progress before it begins. In this fast-paced and interactive panel, HR Shared Services executives will each tackle one of the biggest misconceptions holding the function back and share the reality they've learned through experience. You'll walk away with practical insights, lessons learned, and a fresh perspective on what modern HR transformation actually takes.

Possible Myths to Debunk:

"Centralization is the same as transformation."

"Shared Services is just about cost savings."

"Standardization kills innovation."

"HRSS maturity means bigger teams and more tech."

Includes 15 minutes of open discussion and q&a.

Global scale increases complexity across regulatory, cultural, and operational dimensions. CHROs must design HR frameworks that clearly define responsibilities between the business, shared services, Centers of Excellence (CoEs), BPOs, and payroll, ensuring both enterprise protection and cross-border agility.

• Align HR roles and processes across business units and operational functions to drive efficiency and impact
• Balance standardization with local flexibility while anticipating regulatory, workforce, and geopolitical risks