Stacy Marshall

Rapid acquisition can accelerate growth, but without the right integration strategy, it can also amplify complexity, fragmentation, and employee friction. Over the past year, LifeMark, a wellness organization within the Shoppers Drug Mart / Loblaws family, acquired clinics at an unprecedented pace, onboarding more than 1,000 new employees across multiple entities, systems, and cultures.

The HR team took ownership of M&A due diligence and post-deal integration, transforming a highly manual, disconnected environment into a more scalable and employee-centered model. The team mapped and rationalized overlapping HR and payroll structures, reduced operational friction for clinicians working across sites, and created repeatable M&A playbooks to bring new clinics into core systems with consistency and transparency. Want to know how they did it all in a year? Join this session and walk away with practical lessons, integration pitfalls to avoid, and stakeholder engagement strategies that help harmonize technology, process, and culture during periods of rapid growth.