Tom Nesteruk

Senior Vice President HR/Associate Chief People Officer Advent Health

Tom Nesteruk is the Vice President, HR Shared Services for AdventHealth, one of the largest faith-based, non-profit healthcare systems in the nation. Comprised of over 350 team members, the HR Shared Services functions of Talent Acquisition, Employee Relations, HR Contact Center, HR Administration and Continuous Improvement provide support to the organization’s 80,000 employees across 50 hospital campuses and hundreds of care sites. With his extensive HR and business experience, Tom has also led shared services functions with large scale, Fortune 500 companies such as Time Warner, Merck and BAE Systems.

Main Day One: Tuesday, June 3, 2025

4:10 PM Debate: In-House vs. Outsourced

The decision to outsource or in-source HR Shared Services (HRSS) is a complex one with significant implications for cost, quality, and control. This session will spark a lively debate, exploring the pros and cons of each approach. We will delve into key considerations, such as:  

  • Cost-Effectiveness: Analyzing the total cost of ownership for both in-house and outsourced models. 
  • Quality and Service Delivery: Examining the impact on service quality, responsiveness, and customer satisfaction. 
  • Strategic Alignment: Assessing the ability to align HRSS with the organization's strategic goals and culture. 
  • Risk Management: Evaluating the potential risks associated with each model, including vendor lock-in, data security, and compliance. 
  • Scalability and Flexibility: Considering the ability to adapt to changing business needs and scale operations. 

Check out the incredible speaker line-up to see who will be joining Tom.

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