Managing Change in the Face of Uncertainty

In this case study, we talked to Intrum's Chief HR Officer Jean-Luc Ferraton, who discusses how they worked on a successful merger with Intrum Justitia and Lindorf for the past 2 years, to create the largest player in credit management services in Europe with an incredible local presence in 24 countries. Lean how Intrum put this transformation into place and are keeping the momentum going into their 3rd year.