Shared Services & Outsourcing Week Conference
How An “Employee As Consumer” Mindset Transformed HR Service Delivery at Magellan Health
Find out how Magellan health reduced VERN cases by 50%, developed a system that answers 80% of employee inquiries, and raised their employee retention rates, by adopting a system mindset that changed their employees into active consumers. To receive a copy of the presentation directly, email carson.bunting@iqpc.com.
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