The Shared Services and GBS landscape is evolving at breakneck speed. Leaders are under pressure to not only deliver cost efficiencies but also retain talent, standardize processes, and accelerate digital transformation.

In this session, Guidehouse shares how trustworthy workforce analytics became the hidden catalyst in their GBS transformation journey. Guidehouse gained empirical visibility into workforce effort, identified opportunities for optimization, and translated insights into measurable business outcomes.

Join us as they walk through their story, unpacking real-world lessons, practical frameworks, and strategies for scaling transformation.

What You’ll Take Away:

How Guidehouse connected workforce effort with measurable business outcomes

Case study results: productivity gains, process optimization, and enhanced efficiency

A maturity-based roadmap to boost workforce effectiveness and adoption of workforce analytics

How empirical data is reshaping the future of work — moving from visibility to execution

Don’t miss this opportunity to hear directly from two seasoned leaders on how data-backed insights are driving real, outcome-based transformation in Shared Services and GBS.