Annaleesa Gittens

Annaleesa Gittens

HR Operations Lead Sandia National Labs

Main Day Two, Wednesday, September 16, 2026

3:15 PM Moving Beyond the Platitudes: A Real-World Playbook for Keeping Shared Services Human in an AI Era

We've all heard the "people-first" mantra, but for employees watching automation roll in, those words often feel less like a promise and more like a platitude. When AI and streamlined processes hit the desk, the real-world result is often a mix of role anxiety and massive change fatigue.

Cut through the corporate speak to navigate these exact tensions within your own organization. This isn't a theoretical framework; it's a look at the actual friction points of business integration, from the fear of role erosion to the "mixed signals" sent during tech initiatives.

You'll leave with a practical, experience-based playbook for:

• How to move away from cold corporate messaging and toward plain, honest language that connects automation to real, everyday work

• Practical ways to build two-way forums where venting and questioning aren't just allowed, they're used to co-create the solution

• Identify exactly where your "people-first" culture has started to feel hollow to your workforce

• Design repeatable, low-friction practices that maintain a human touch during high-speed AI shifts

• Strategies to keep your team engaged and reduce resistance, even when the transformation goals are non-negotiable

Check out the incredible speaker line-up to see who will be joining Annaleesa.

Download The Latest Agenda