Modern onboarding transcends basic paperwork; it's about crafting a welcoming and efficient experience for both new hires and their managers. This session delves into the strategic implementation of comprehensive new hire resources, designed to foster engagement and accelerate integration. We'll explore the creation of user-friendly digital portals that house essential policy acknowledgements, ensuring compliance while providing transparent access to company guidelines. Beyond compliance, we'll examine the power of structured "Meet and Greet" sessions, strategically scheduled throughout the first few weeks, to build connections and foster a sense of belonging. 

Your outsourcing provider isn’t just a vendor — they’re an extension of your team. This session explores how shared services leaders can elevate their outsourcing relationships by focusing on skills alignment, transparent communication, and collaborative success metrics. Learn how to build trust, navigate disruption, and co-develop talent strategies that support automation, GenAI, and operational excellence.