Shared Services & Outsourcing Week Conference
September 15 - 18, 2025
| Houston, TX
Josue Ortiz performs as CX Operations Manager for BAT US Engagement Center. He has 15 years of contact center & service desk experience. He has successfully supported Fortune 500 companies to transition and ramp up frontline operations in Monterrey, MX.
Check out the incredible speaker line-up to see who will be joining Josue.
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