Shared Services & Outsourcing Week Conference
Juliano Godoy
GM, Agile Enterprise Services Philips 66Juliano Godoy has developed a reputation as a results-focused executive with extensive global financial processes, shared services, outsourcing, and project management experience across domestic and international client sets. His collaborative leadership style enables him to facilitate cross-functional teams with competing priorities to achieve shared organizational results, including increased profitability.
Main Day Two, Wednesday, 17, September, 2025
1:25 PM Accelerating Collections Through AI: An O2C Use Case for Shared Services Leaders
In the Order-to-Cash cycle, collections is often the most resource-intensive and high-impact step. This session presents a real-world use case of how AI is transforming collections within a shared services model—enabling faster cash recovery, reduced manual effort, and improved prioritization.
Learn how one organization leveraged AI to automate routine collection tasks such as dunning emails, remittance follow-ups, and cash application—freeing up teams to focus on high-value accounts. You'll also see how AI-powered search tools, integrated with internal data sources, give collectors instant access to invoice and customer data—without relying on time-consuming ERP queries.
Learn how to use AI to boost efficiency, enhance visibility, and drive smarter, faster collections.
Check out the incredible speaker line-up to see who will be joining Juliano.
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