Manish Nariwal

COO Ontellus

Site Tours & Experiences - Monday, 16, September 2024

2:00 PM SITE TOUR ONTELLUS

Ontellus, the nation’s largest record retrieval and claims intelligence provider, empowers insurance carriers, self-insured companies, third-party administrators and law firms to reduce costs, make informed decisions and accelerate claims resolution.  Don’t miss this opportunity to tour their Houston shared services operation located in the old Shell building just one mile from The Royal Sonesta. The shared services operation comprises 100 employees in a Finance Shared Services operation.Explore the facility and discover how Ontellus leverages cutting-edge technology, including AI, RPA and ML to streamline tasks like invoice validation and client onboarding. Learn how they use client-facing and invoice-facing metrics to drive efficiency and satisfaction.


Guiding this visionary endeavor is esteemed leader, Manish Nariwal, Chief Operating Officer of Ontellus. With a steadfast commitment to perpetual growth, unparalleled client service, and relentless product innovation, Manish Nariwal ensures that Ontellus remains at the forefront of industry excellence.

 


Main Day Three, Thursday, 19 September, 2024

11:10 AM Order to Cash Transformation for Superior CX

Discover how to partner with other executives to deliver cross-functional results that lead to better CX. 

 

  • Shift from siloed functions to vertical processes  
  • Employ RPA and ML for automated invoice validation, cash application and client onboarding 
  • Leverage cloud-based invoice delivery system 

 

Check out the incredible speaker line-up to see who will be joining Manish.

Download The Latest Agenda