Shared Services & Outsourcing Week Conference

September 14 - 17, 2026 | Houston, TX

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Naomi Secor

Global Managing Director SSON Research & Analytics

Main Day Two, Wednesday, September 17, 2025

9:40 AM The 2025 State of the Shared Services & GBS Industry Survey & Highlights

The shared services model is not only in growth mode, but also increasingly shifting towards “Global Business Services” – the most effective means to achieving end-to-end process integration. Presented by SSON Research & Analytics, this data-rich session will:

Highlight the tremendous expansion in service in modern shared services
Recognize the capabilities that allow the model to shift from administration to core business support
Discuss advances in data, automation and AI
Review the most disruptive trends that taking our industry to the next level of value creation

Check out the incredible speaker line-up to see who will be joining Naomi.

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