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The Shared Services & Outsourcing Week Latin America (SSOW LATAM) 2026 Agenda at a Glance gives you a streamlined preview of what's ahead this October in Mexico City. Built for shared services, SSC, and GBS leaders across Latin America, this event is designed to help regional teams scale smarter, strengthen operating models, adopt AI and automation with confidence, and deliver measurable enterprise value.

Here's what you'll find inside:

• New content focused on scaling talent, technology, and value across Latin American shared services and GBS operations
• Practical strategies for using AI, automation, process improvement, and digital capabilities to redesign work and drive real operational impact
• Sessions exploring how to scale operations without linear headcount growth, improve service delivery, reduce manual work, and support 30–50% business growth expectations
• Case studies and peer discussions focused on GBS value creation, stakeholder alignment, KPI development, process excellence, finance transformation, data governance, and technology integration

SSOW LATAM is a Spanish-forward conference experience designed for Latin American shared services, finance, HR, procurement, IT, transformation, and operations leaders!

Start planning your SSOW Latin America 2026 experience with the Agenda at a Glance!

Fill out the form to the right or click here to have it sent straight to your inbox.

Shared Services & Outsourcing Week Latin America (SSOW LATAM) is the #1 shared services & GBS conference for LATAM in Mexico, bringing the region's community together to shape how organizations scale talent, technology, and value.

The SSOW LATAM Current Attendee Snapshot gives insight into:

• The seniority you'll be networking with: CFOs, SVPs, VPs, Directors, and senior leaders responsible for shared services, GBS, finance, HR, operations, transformation, and customer experience
• The company mix behind the conversations: a cross-section of Fortune 500 enterprises, leading LATAM companies, and global institutions, including Adidas, Bosch Latin America, Grupo Bimbo, McDonald's, PepsiCo, Siemens, Warner Bros. Discovery, and The Kraft Heinz Company

What you get out of it: confidence that the right peers are already in the room, opportunities to compare operating models, and new connections who can share practical approaches to scaling operations, transforming talent, implementing AI, and expanding GBS value across LATAM

Fill out the form to the right for your copy. Want your copy emailed to you? Click here.

Download the Shared Services & Outsourcing Week Latin America (SSOW LATAM) Post-Show Report to see all the action that happened on-site in Bogotá this past October. The report includes an industry breakdown of attendees, exclusive networking experiences, testimonials from attendees, social media buzz, and more!

Claim your 2026 SSON LATAM Automation Impact Award Application! 

A company can apply to all four categories, with one application allowed per category. Applications are due August 28, 2026.

Make sure to email Will.Thomae@ssonetwork.com if you have any questions or concerns!

Claim your 2026 SSON LATAM HR Transformation Impact Award Application! 

A company can apply to all four categories, with one application allowed per category. Applications are due August 28, 2026.

Make sure to email Will.Thomae@ssonetwork.com if you have any questions or concerns!

Claim your 2026 SSON LATAM Finance Transformation Impact Award Application! 

A company can apply to all four categories, with one application allowed per category. Applications are due August 28, 2026.

Make sure to email Will.Thomae@ssonetwork.com if you have any questions or concerns!

Claim your 2026 SSON LATAM Process Improvement & Value Creation Impact Award Application! 

A company can apply to all four categories, with one application allowed per category. Applications are due August 28, 2026.

Make sure to email Will.Thomae@ssonetwork.com if you have any questions or concerns!

This interactive benchmarking Workbook shows where shared services and GBS stand in 2026 and what's coming next.

Built from leaders across the SSO and GBS community, it highlights the key shifts shaping the future:

• 89% say lack of time due to operational demands is the biggest barrier to upskilling current employees
• 94% say flexibility and remote work are key motivators for attracting younger talent
• 94% are planning to expand scope of work in the next year — with 44% expanding both services and geographic reach
• 86% are already delivering services to multiple countries across multiple functions

This isn't just a report. It's your benchmark for what's next.

Want your copy emailed to you? Click here for your copy.

Did you know that 81% of GBS leaders say growing their shared services function is now essential to staying relevant?

As Global Business Services evolves at record speed, scope expansion has become the key to unlocking enterprise-wide value beyond cost savings. This Handbook unpacks the trends, strategies, frameworks, and real-world case studies shaping the next era of GBS maturity.

What You'll Learn

• Why scope expansion matters: most GBS organizations plateau after 30% in savings within 3 years, this Handbook shows how leaders escape that "chasing the 1%" trap.
• Which functions are moving into GBS now: 51% have brought procurement in-house, plus supply chain (29%), real estate (20%), and unconventional examples like clinical trials and engineering.
• How to decide what belongs in GBS: a two-part framework for evaluating work at the activity level, who should do it, and where it should be done.
• How to build buy-in and overcome resistance: field-tested tactics for reframing scope expansion as partnership, not a takeover.
• Real examples of high-value scope expansion: how Siemens scaled an 800-person engineering team into GBS, and Kimberly-Clark brought clinical trial analytics in-house.

Fill out the form on the right to claim your copy of the handbook today! Want it emailed to you? Click here.

Is Mexico City becoming the next strategic growth hub for Shared Services and GBS in Latin America?

As nearshoring momentum accelerates across the Americas, Mexico City is emerging as a high-value destination for organizations looking to balance proximity, talent, functional maturity, and regional coverage. This report explores why Ciudad de México (CDMX) is gaining attention from shared services leaders, what makes its operating model uniquely suited to North American and LATAM support, and how enterprises can turn location advantage into scalable capability.

Inside the report, find answers to key questions on shared services growth in Mexico City, including:

• Why is Mexico City becoming a leading destination for Shared Services and GBS growth in LATAM?
• What makes CDMX a strategic nearshore hub for North American and Spanish-speaking LATAM operations?
• What are the biggest talent market opportunities and pressure points for organizations scaling in CDMX?

Read the report today to understand why Mexico City is rapidly becoming a strategic center for LATAM shared services growth, or click here to request a copy via email.

How can LATAM shared services leaders scale talent, technology, and value in 2026? 

For LATAM shared services and GBS leaders, growth is no longer just about doing more with less. As service scope expands, AI investment grows, and expectations rise, organizations need a clearer model for scaling across functions, processes, and technologies. 

Inside this must-read report, you’ll discover: 

• Why LATAM shared services organizations are facing a growing “scale gap,” as demand outpaces budgets, headcount, and technology maturity. 
• How shared services and GBS leaders in Latin America can build capacity, standardize operations, and measure scalability beyond traditional efficiency metrics. 
• Which forces are reshaping the LATAM shared services market in 2026, including AI adoption, resource constraints, and rising stakeholder expectations. 
• How leading organizations are evolving KPIs to measure automation, value creation, and business impact. 

To learn how LATAM shared services leaders can scale talent, technology, and enterprise value in 2026, fill out the form to the right or click here to request your copy today. 

Can your operating model actually handle 30% growth?

This interactive tool, designed for LATAM shared services & GBS leaders, turns your headcount, growth rate, and automation level into a real-time diagnostic — so you know exactly where your model holds up and where it breaks, before the growth targets hit.

Here's what it answers:

• "Will my current headcount actually support next year's growth number?" → Get your headcount gap, calculated instantly from your real inputs.
• "Is our automation actually reducing risk, or just cost?" → See how your automation level shifts your scaling risk score up or down.
• "What will it cost us to serve this growth — realistically?" → Get your cost-to-serve, modeled against your specific inputs, not a generic average.
• "Are we ahead of or behind other GBS operations in the region?" → Benchmark your score against peers across LATAM.
• "Where exactly does our model start to break?" → Test any growth rate — not just 30% — and watch your risk score move in real time.

Enter your numbers, and get your answers instantly! Fill out the form to the right for access or click here for your copy.

Shared Services & Outsourcing Week LATAM is bringing the region's GBS, finance, HR, and operations community together in Mexico City for three days of real conversations and real connections. For sponsors, that means direct access to a room full of decision-makers actively evaluating partners for automation, AI execution, finance transformation, and workforce strategy.

This isn't a passive audience. 38% of attendees sit at the Director level or above, with another third in Manager roles actively driving transformation projects day to day. They come from Professional Services, Manufacturing, Healthcare, Technology, and other sectors spanning Operations, GBS, Finance, and HR functions, giving sponsors a genuinely cross-functional buyer base in one room.

Brands like PepsiCo, Warner Bros. Discovery, McDonald's, Kraft Heinz, AutoZone, and Grupo Bimbo are already sending senior leaders to speak and sit on the advisory board. Sponsors like Atradius Collections, Chazey Partners, Immerse, Prohance, and Supervity have already secured their spot for 2026.

Download the Event Guide to get:

• Full attendee breakdown by industry, seniority, and function
• Speaker lineup and advisory board, including names from PepsiCo, Warner Bros. Discovery, and Ecopetrol
• The complete three-day agenda, including the exclusive Warner Bros. Discovery site tour
• Current 2026 sponsor roster and available opportunities